Privacy policy.

FyreTrail Privacy Policy

Last updated: September 21, 2025

Overview

This Privacy Policy explains how FyreTrail and its browser extension (the "Extension") collect, use, store, and share information. It covers the data the Extension may access when parsing order information from supplier websites and how that data is transmitted to and processed by the FyreTrail service (the "Service").

Data Collected by the Extension

The Extension parses order and product information from supported supplier sites. The types of data the Extension may collect include:

  • Order Details: Quantities, Unit Prices, Shipping Costs, Discounts, Totals.

  • Product Details: Product Names, Descriptions, Colors, Sizes, Images (URLs), Vendor SKUs.

  • Invoice/shipping details present on supplier pages when parsing orders.

  • Page context: the supplier page URL, timestamp, and minimal metadata needed to identify the source of the parsed data.

  • Optional diagnostic information: extension version, errors and anonymized usage metrics to help us improve the Extension.

Personal Data

The Extension does not independently collect personal information such as email addresses or payment details unless those items are present on a supplier page and are included as part of the parsed order content you explicitly submit. Any personal data that is included in parsed content is treated as part of the order data described above.

Transmission and Use

Parsed data is sent from the Extension to the FyreTrail Service over HTTPS to the configured base URL (for example, https://<client>.fyretrail.net). The Service uses parsed data to create orders, create or match products and variants, calculate costs, and populate the account's order and inventory records. Administrative users of a customer's FyreTrail account may see this data in the application.

Storage and Retention

Data transmitted from the Extension is stored in the customer's tenant database within the FyreTrail Service. Retention and deletion policies are controlled by the customer's account settings and applicable law. If you are an account administrator and need to change retention or request deletion, contact us using the instructions below.

Sharing and Disclosure

FyreTrail does not sell your data. We may share order data with:

  • Service providers who perform functions on our behalf (hosting, backups, support). These providers are contractually bound to protect the data and may only act on our instructions.

  • Other users within your FyreTrail account (for example, your team members and administrators) according to account permissions.

  • When required by law, or to respond to lawful requests by public authorities (e.g., to meet national security or law enforcement requirements).

Permissions and Chrome Web Store

The Extension requests browser permissions necessary to operate (content script access to supported supplier domains, storage, and scripting). The Extension's manifest includes host permissions for fyretrail.net so the FyreTrail web application can communicate with the Extension to push configuration (for installations served by a client site). See the Chrome Web Store entry for an up-to-date list of requested permissions.

Security

We protect data in transit with industry-standard TLS (HTTPS). Access controls and authentication are enforced by the FyreTrail Service. We follow common security practices for data storage and backups. If you believe your account has been compromised contact us immediately.

Choices and Opt-Out

  • Uninstall the Extension from your browser to stop parsing and transmission of new data.

  • Revoke or change configuration on the FyreTrail settings page for how parsed data is handled by your account.

  • Contact your account administrators to request data deletion or export of account data.

Children

The Extension and Service are not intended for children under the age of 16. We do not knowingly collect personal information from children.

Contact

For questions about this privacy policy or to make requests (data access, correction, deletion), contact the FyreTrail support team at support@fyretrail.net or your account administrator. Please include your account name and a clear description of your request.

Changes to this Policy

We may update this policy from time to time. We will post any changes on this page with an updated "Last updated" date.